Privacy Policy
Digital Vista Academy operates this online platform and provides digital education services including online video production courses, vlogging fundamentals training, YouTube channel growth strategy, video editing workshops, monetization strategies for creators, live streaming techniques, personal branding for vloggers, and content creation planning. This policy describes how we collect, use, and disclose your personal information in connection with your use of our site and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the Lei Geral de Proteção de Dados (LGPD) of Brazil and the General Data Protection Regulation (GDPR) of the European Union, where applicable.
Information We Collect
We collect information that you provide directly to us. This may include information you provide when you register for an account, enroll in a course, make a purchase, participate in forums or discussions, respond to surveys, or communicate with us. The types of information we may collect include your name, email address, payment information, and any other information you choose to provide.
We also collect information automatically when you use our site. This includes information about your device and usage of our service, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits. This information helps us understand how our users access and use our service and identify areas for improvement.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services:
* To provide, operate, and maintain our site and services.
* To process your transactions and manage your orders for courses and other services.
* To communicate with you, including sending you service updates, administrative messages, and information about courses you have enrolled in or services you have purchased.
* To provide customer support and respond to your inquiries.
* To personalize your experience on our site, such as recommending courses or content relevant to your interests.
* To monitor and analyze trends, usage, and activities in connection with our service.
* To improve our site, products, and services.
* To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Digital Vista Academy and others.
* To comply with our legal obligations.
Our legal bases for processing your information include:
* Performing a contract with you (e.g., providing the courses you enrolled in).
* Pursuing our legitimate business interests (e.g., improving our services, marketing, security).
* Complying with legal obligations.
* With your consent (e.g., for sending certain marketing communications).
Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
* With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
* In response to a legal request, such as a subpoena, court order, or government demand, or to comply with applicable law.
* To protect the rights, property, or safety of Digital Vista Academy, our users, or others.
* In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
* With your consent or at your direction.
We do not sell your personal information.
Data Security
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the type of data and the purpose for which it was collected.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to:
* Access your personal information.
* Rectify inaccurate or incomplete information.
* Request the erasure of your personal information.
* Request the restriction of processing of your personal information.
* Object to the processing of your personal information.
* Request data portability.
* Withdraw your consent at any time where processing is based on consent.
* Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits. You can typically remove or reject cookies through your browser settings. However, note that disabling cookies may affect the functionality of our site.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete that information.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our site or services, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this policy and applicable law, including, where appropriate, using standard contractual clauses approved by relevant authorities or relying on other lawful transfer mechanisms.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will take effect upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Digital Vista Academy
1570 Rua Faria Lima, 9th Floor
São Paulo, São Paulo, 01451-001
Brazil